Plumtree Group delivers dynamic and rapid software support.  As a result, our customers receive continued high-level IT system performance, delivered through our experienced Professional Services Team and backed by the Development Team who created the product.

Support consists of telephone and remote access with direct access to a Technical Analyst. Calls are routed to the professional with the skill-set required to solve a problem, ensuring users liaise with the right technician.

Key benefits:

• Easy and simple to generate a call
• Direct access to highly skilled personnel
• Technical and management escalation